Jobs Guinea

Course Operations Assistant (Entry-level Employee)

Job Title	Course Operations Assistant (Entry-level Employee)
Employer	Freenome
Adress: Country	Guinea
Address: City	Sangaredi
Work type	Internship
Expected Salary	11646452 GNF
Posting Date	Tue Jun 10 2025
End Date	Wed Jun 18 2025

Description:

We’re hiring an Online Course Assistant who’s passionate about smooth learning experiences and loves being the quiet engine behind a successful virtual classroom. You’re the kind of person who notices when a student is falling behind and steps in before they even ask for help. You’ll ensure all course elements run smoothly — from maintaining clean, updated modules to helping troubleshoot login or access issues. You’ll respond to student questions via chat, email, or discussion boards, provide helpful reminders about assignments, and assist instructors with uploading content, managing schedules, and tracking engagement. If you’ve ever built a Notion dashboard just for fun or color-coded a syllabus just to make it prettier — this is your kind of job. If you can catch typos, fix broken links, and gently remind people about deadlines — all in the same hour — you’ll thrive here. Whether it’s uploading new modules, proofreading content, or flagging broken links, you do it all with care. Whether it’s organizing resources, answering FAQs, or ensuring the course flows smoothly from week to week, your work will have a big impact on student success. Communication is your superpower — you know how to write messages that are friendly, clear, and never condescending.

Basic Qualifications:

• Moderate live sessions (Zoom/Webinar) by managing Q&A, chat, and technical issues behind the scenes.
• Support instructors in grading by organizing submissions or pre-checking criteria (if permitted).
• Liaise between students and instructors when questions need expert clarification.
• Assist with onboarding new students by providing access, welcome messages, and basic tech support.
• Organize student queries or support tickets by category to streamline resolution.

Preferred:

• Interest in education, e-learning platforms, or digital course delivery.
• Excited to grow into roles in digital education, support, or coordination.
• Can proofread or lightly edit content for clarity or grammar as needed.
• Pays attention to tone and clarity when writing instructions or support responses.
• Open to learning about LMS (Learning Management System) tools and processes.

Benefits:

• Get feedback that’s supportive and growth-oriented — no vague “do better” energy.
• Regular mental health check-ins, because emotional labor deserves real support.
• Opportunities to grow into course coordinator, content editor, or community manager.
• You’ll never be asked to upsell — just to help students succeed.
• Your work helps real people grow their careers, businesses, or confidence.

Whether you’re scheduling Zoom sessions or troubleshooting a quiz submission issue, you bring patience and professionalism to every interaction. You love being behind the scenes, making things work — but you’re not afraid to take initiative when something needs attention. If you thrive in systems, love clear communication, and feel satisfaction from helping others succeed — this role was made for you. Let’s build something that helps learners not just finish a course, but enjoy it. You won’t need a teaching degree, but empathy, organization, and digital fluency are must-haves. We’re looking for someone reliable, resourceful, and kind. If you’re the type who color-codes your Google Calendar and sends follow-ups with emojis — you’ll fit right in. Let’s make online learning feel a little more human, one student at a time.