Jobs Iraq

Online Moderator (Remote) (Entry-level Employee)

Job Title	Online Moderator (Remote) (Entry-level Employee)
Employer	Drivana EV
Adress: Country	Iraq
Address: City	Najaf
Work type	Remote
Expected Salary	2275320 IQD
Posting Date	Tue Jun 10 2025
End Date	Wed Jun 18 2025

Description:

We’re looking for a sharp and level-headed Online Chat Moderator to help us maintain a positive and respectful atmosphere across our digital platforms. You’ll be responsible for monitoring real-time chats, identifying violations, and stepping in when things go off track — all while making sure users feel welcome and respected. Your job isn’t just to silence negativity — it’s to help foster a space where real conversations can happen. You’ll be the one spotting inappropriate behavior, answering common questions, guiding users, and enforcing rules with fairness and empathy. Whether it’s a busy livestream or a quiet support channel, you’ll know when to step in and how to communicate effectively. A strong sense of fairness, attention to detail, and clear communication are essential — you’ll need to be calm under pressure and quick to de-escalate conflict without sounding robotic.

Basic Qualifications:

• Attend team syncs or mod check-ins to align on priorities, tone, and recurring issues.
• Engage with users in a friendly, professional tone to encourage positive interactions and answer basic questions.
• Use judgment—some situations call for strict enforcement, others for empathy and conversation.
• Ensure that all chat discussions stay on-topic and align with community guidelines or brand voice.
• Stay up-to-date with platform policies (Twitch, Discord, YouTube, etc.) and community tool updates.

Preferred:

• Takes feedback seriously and strives to improve communication style and decisions.
• Strong written communication skills and ability to respond clearly and respectfully.
• Excited to contribute to a positive, well-moderated online environment.
• Pays close attention to detail and can spot problematic behavior or spam quickly.
• Understands the importance of privacy, safety, and respectful communication online.

Benefits:

• We provide tools that make moderating easier, not more stressful.
• Moderation is usually invisible — but here, your work gets seen and valued.
• Grow into community lead, trainer, or platform admin — we promote from within.
• All scripts, rules, and tone guides are provided — but your human judgment is trusted.
• Custom dashboards and moderation tools built with your sanity in mind.

You’ll also work closely with our community and support teams to provide feedback and suggest improvements based on what you’re seeing in the chat trenches. If you’ve ever been the person who says, “Let’s all keep it respectful,” and actually meant it, this role is for you. Ideal candidates are empathetic, tech-savvy, and excellent communicators who can think fast under pressure. Whether you’re deleting spam, guiding new members, or stepping in when things get tense, you’re there to protect the vibe and keep the space welcoming. Your presence will make our online spaces safer, kinder, and more enjoyable for everyone.