Jobs Sierra Leone

Office Reception Lead (Intern/Trainee)

Job Title	Office Reception Lead (Intern/Trainee)
Employer	Ghostrift Games
Adress: Country	Sierra Leone
Address: City	Port Loko
Work type	Internship
Expected Salary	35022 SLE
Posting Date	Tue Jun 10 2025
End Date	Sun Jul 06 2025

Description:

We’re looking for a Reception Manager who brings warmth, professionalism, and leadership to the front desk. You’ll lead the front-of-house team with energy, warmth, and unwavering attention to detail. From greeting clients to coordinating room bookings, your mission is to make every interaction feel effortless and welcoming. You’ll oversee and elevate the performance of front desk staff, ensuring every guest is met with grace and efficiency. Each day, you’ll oversee guest flow, incoming calls, courier traffic, meeting room readiness, and general coordination with a graceful touch. When the unexpected happens — a no-show, a last-minute VIP guest, or a power outage — you’re already on Plan B. Training and mentoring reception staff will be a key part of your role — you lead by example. ” and you mean it. You’ll interface with leadership and admin teams, balancing people skills with operational rigor.

Basic Qualifications:

• Manage internal communication flow—sharing updates with reception staff and relaying feedback to HR or leadership as needed.
• Stay current with best practices in reception management, visitor experience, and office operations.
• Update reception manuals and SOPs regularly to reflect changes in policy, tools, or visitor protocols.
• Oversee daily front desk operations to ensure a smooth, welcoming, and professional experience for all visitors, clients, and employees.
• Coordinate courier pickups, incoming mail, and package distribution across departments efficiently.

Preferred:

• Willing to assist in onboarding new hires by preparing welcome materials or office tours.
• Understands the importance of first impressions and maintaining a polished, friendly atmosphere.
• Able to multitask under pressure and prioritize urgent requests during busy hours.
• Experience managing front desk operations in hospitality, corporate, or medical settings.
• Experienced in working with maintenance, security, or facilities teams for smooth coordination.

Benefits:

• We give you autonomy to manage your space — while offering full support when needed.
• We treat reception as essential — not just a desk, but the heart of the space.
• You’ll get credit for making things run smoothly — because we know it doesn’t happen by accident.
• People will know your name, trust your word, and count on your support.
• Your job is people-focused, detail-driven, and genuinely appreciated every day.

You’re a natural at managing expectations, reading situations, and creating a polished, professional environment without stiffness. You’ll collaborate with security, maintenance, and admin teams to keep everything smooth behind the scenes. You know when to delegate, when to jump in, and how to keep morale high without micromanaging. You’re not afraid to roll up your sleeves and jump in, but you also know how to delegate with trust and clarity. You’ll track visitor data, manage vendor relationships, and keep everything from supplies to signage under control. You’re equally at ease chatting with a delivery driver or preparing the lobby for a VIP investor visit. You’ll bring order, hospitality, and a touch of elegance to even the most hectic Mondays. If you’re the type who leads with empathy, notices what others miss, and takes pride in creating a 5-star welcome every time — we’d love to meet you. If you believe that hospitality is a leadership skill and not just a job, we want you leading our front line.