Jobs Antigua and Barbuda

Creator Community Manager (Intern/Trainee)

Job Title	Creator Community Manager (Intern/Trainee)
Employer	HiveCast Podcasts
Adress: Country	Antigua and Barbuda
Address: City	Cassada Gardens
Work type	Full-time
Expected Salary	4602 XCD
Posting Date	Tue Jun 10 2025
End Date	Wed Jun 25 2025

Description:

We’re looking for an energetic and passionate Community Manager to help grow and engage our online community. You’ll be responsible for developing strategies to foster positive interactions and maintain an active, thriving community. You’ll create engaging content for social media platforms, forums, and other community channels, encouraging interaction and participation. You’ll manage social media accounts, create content, and schedule posts that encourage community interaction and increase brand awareness. You’ll track community sentiment, provide insights on trends and feedback, and work with the marketing team to enhance the community experience. You’ll track and analyze community engagement metrics, using data to adjust strategies and improve community experiences. You’ll resolve community issues, conflicts, and concerns in a timely and professional manner to maintain a positive atmosphere. You’ll engage with influencers, brand advocates, and thought leaders to expand the community’s reach and influence.

Basic Qualifications:

• Collaborate with social or content teams to amplify community voices and achievements.
• Engage with community members across platforms (Discord, Facebook Groups, LinkedIn, forums, etc.)—starting conversations, answering questions, and creating a welcoming vibe.
• Organize community meetups—virtual or in-person—and manage logistics, invites, and follow-ups.
• Create and schedule community content: weekly check-ins, resource drops, discussion prompts, and spotlight features.
• Support cross-functional campaigns by integrating community efforts with product launches, webinars, or seasonal events.

Preferred:

• Comfortable engaging with members daily and encouraging participation without being pushy.
• Wants to grow into roles like Head of Community, Engagement Strategist, or Community Experience Lead.
• Able to monitor sentiment, gather feedback, and report insights to internal teams.
• Can document processes, FAQs, and playbooks for internal or external use.
• Thrives on helping people feel seen, heard, and involved in a shared mission.

Benefits:

• We provide clear tone guides, tools, and systems — but your empathy, wit, and presence make it work.
• You’ll be part moderator, part event planner, part hype machine — and we celebrate every hat you wear.
• We support async work — handle community flow in your way, not tied to a 9–5.
• Every birthday shoutout, problem solved, or “this community feels different” comment — that’s your impact.
• You’ll help onboard new members and make them feel welcome — even if they’re shy, weird, or brand new.

You’ll help guide conversations, ensuring that discussions are respectful, aligned with brand values, and productive. You’ll help create user guides, FAQs, and other resources to educate the community and ensure a positive user experience. You’ll create engaging newsletters and email campaigns to keep the community informed about new updates, events, and promotions. You’ll assist in building relationships with customers and users, providing valuable feedback to the product and marketing teams. You’ll work with the customer support team to address any service-related issues within the community, ensuring satisfaction. You’ll report on community growth, engagement metrics, and feedback, suggesting improvements for future strategies. This remote role offers flexibility, allowing you to work from anywhere while building a strong and supportive online community. If you’re passionate about social media, community engagement, and building brand loyalty, we’d love to hear from you.