Jobs Eritrea

Reception & Facilities Coordinator (Intern/Trainee)

Job Title	Reception & Facilities Coordinator (Intern/Trainee)
Employer	Truoba
Adress: Country	Eritrea
Address: City	Nakfa
Work type	Part-time
Expected Salary	22621 ERN
Posting Date	Wed Jun 18 2025
End Date	Tue Jul 08 2025

Description:

We’re looking for a Reception Manager who doesn’t just greet people — you make them feel like they’ve come to the right place. You’ll lead the front-of-house team with energy, warmth, and unwavering attention to detail. Your presence makes visitors feel like they’ve walked into somewhere professional, calm, and cared for. You’ll manage a team of receptionists and ensure the front-of-house runs like a well-oiled machine. With you at the helm, the reception area becomes more than a waiting space — it becomes a statement of who we are. You’ll schedule staff, monitor performance, and step in when needed to make sure everything runs smoothly. No request is too small or too unusual — your mindset is “How can I help? ” and you mean it. You’ll maintain immaculate standards in presentation, timing, and service — and your team will follow your lead.

Basic Qualifications:

• Maintain a calm, approachable demeanor even during high-volume periods or unexpected disruptions.
• Help onboard new employees by issuing access credentials, preparing welcome materials, and guiding them through the workspace.
• Support company events, guest visits, or VIP appointments by coordinating logistics and communicating with relevant teams.
• Resolve any customer service issues with professionalism, empathy, and discretion—de-escalating situations when necessary.
• Monitor phone etiquette, dress code, and professionalism among front desk team members to uphold brand standards.

Preferred:

• Open to supporting internal events, meetings, and team logistics if needed.
• Enjoys creating a welcoming, smooth experience for guests, clients, and staff alike.
• Organized and detail-oriented when managing calendars, room bookings, and daily operations.
• Comfortable handling check-ins, inquiries, and escalating urgent matters to the appropriate department.
• Thrives in a people-facing, fast-paced environment where professionalism matters.

Benefits:

• Every “thank you,” “that was easy,” or “wow, they’re organized” moment starts with you.
• We’ll invest in your growth, wellbeing, and career — not just your presence at the desk.
• If you believe hospitality is a superpower and systems are your love language — this role is yours.
• You’ll be the first impression of the company — and the reason people feel welcome, not lost.
• You’ll manage the flow of people, packages, calls, and requests like a pro — no chaos, just clarity.

You’re a natural at managing expectations, reading situations, and creating a polished, professional environment without stiffness. You’ll maintain high standards in presentation — from the reception area’s cleanliness to your team’s appearance and tone. You see patterns in the noise — spotting issues before they happen and implementing small changes that make a big impact. You’ll track visitor data, manage security protocols, and ensure the space runs efficiently and safely. You have a knack for systems — booking software, visitor logs, internal communications — and you know how to use them to streamline flow. You’ll collect feedback, spot service patterns, and keep refining what it means to offer a premium front-of-house experience. You take pride in running a space that feels both efficient and human. People will look to you for direction, support, and stability — and you’ll offer it with a confident, calm smile. If you believe that hospitality is a leadership skill and not just a job, we want you leading our front line.