Jobs Grenada

Community Operations Manager (Trainee)

Job Title	Community Operations Manager (Trainee)
Employer	Lightster
Adress: Country	Grenada
Address: City	St. George's
Work type	Part-time
Expected Salary	4660 XCD
Posting Date	Tue Jun 10 2025
End Date	Mon Jul 07 2025

Description:

We’re hiring a creative and enthusiastic Community Manager to help grow, engage, and support our online community. You’ll be responsible for creating content, responding to community members, and fostering a positive environment for engagement. You’ll develop and execute strategies to encourage user interaction, build relationships, and maintain a strong community presence. You’ll monitor online discussions, responding to comments and messages, and resolving any issues that arise in a timely manner. You’ll collaborate with the marketing and content teams to align community efforts with broader brand initiatives and campaigns. You’ll help resolve any issues or conflicts within the community, ensuring a positive and respectful atmosphere. You’ll collaborate with influencers and partners to increase brand visibility and engage with a larger audience. You’ll engage with influencers, brand advocates, and thought leaders to expand the community’s reach and influence.

Basic Qualifications:

• Keep documentation updated on roles, processes, and tools so the community can grow without chaos.
• Adjust tone, format, or channel approach based on platform norms and audience preferences.
• Track community health using engagement metrics, sentiment analysis, and feedback reports—what’s working, what’s not, and why.
• Engage with community members across platforms (Discord, Facebook Groups, LinkedIn, forums, etc.)—starting conversations, answering questions, and creating a welcoming vibe.
• Manage community tools like Discord bots, Facebook settings, or third-party integrations to keep operations smooth.

Preferred:

• Interested in user advocacy and acting as a voice between community and company.
• Able to write and schedule posts, newsletters, or polls that spark meaningful interaction.
• Understands what makes a healthy digital community and how to maintain trust over time.
• Can manage multiple time zones and maintain active engagement in async environments.
• Values empathy, transparency, and meaningful connection in digital spaces.

Benefits:

• Weekly rituals, shoutouts, events, and “just for fun” threads are part of how we roll.
• Work remotely and build an online space where people actually want to hang out — not just post once and bounce.
• Your kindness, consistency, and vibe will help shape how people remember our brand.
• We provide clear tone guides, tools, and systems — but your empathy, wit, and presence make it work.
• We love when you bring in new ideas — games, live chats, theme weeks, meme drops? Let’s try it.

You’ll organize online events, contests, and other initiatives to encourage interaction and foster a sense of belonging within the community. You’ll develop a voice for the community, ensuring content and interactions reflect the brand’s tone and messaging. You’ll develop and maintain relationships with community influencers and advocates to expand brand reach and drive engagement. You’ll help with brand advocacy, encouraging satisfied community members to share their experiences and promote the brand. You’ll collaborate with other departments, such as content and customer support, to address community needs and enhance brand experience. You’ll report on community growth, engagement metrics, and feedback, suggesting improvements for future strategies. This remote role offers flexibility, allowing you to manage and grow the community from anywhere while contributing to a dynamic team. If you're passionate about online communities, engagement strategies, and creating meaningful connections, we want you to join our team.