Jobs Sao Tome and Principe

Fiverr Store Manager (Entry-level Employee)

Job Title	Fiverr Store Manager (Entry-level Employee)
Employer	PHMG
Adress: Country	Sao Tome and Principe
Address: City	Santa Catarina
Work type	Remote
Expected Salary	30068 STN
Posting Date	Tue Jun 10 2025
End Date	Wed Jul 02 2025

Description:

We’re hiring a skilled Fiverr Gig Manager to take charge of our gig listings, ensuring they are engaging and perform well on the platform. You’ll manage the entire gig creation process, from crafting compelling descriptions to setting competitive pricing and packages. You’ll manage our Fiverr profile, update gig details, and keep everything aligned with the latest trends and best practices. You’ll ensure all client communications are timely and professional, maintaining a positive relationship throughout the project. You’ll stay up to date with Fiverr’s algorithm changes and implement best practices to ensure our profile stays relevant. You’ll handle order management, ensuring timely and high-quality delivery of services to maintain positive feedback and repeat business. You’ll ensure timely delivery of orders and communicate with clients to ensure satisfaction and repeat business. You’ll monitor competition, identifying trends and incorporating new ideas to stay ahead in the market. You’ll update the gig regularly, ensuring it remains fresh, competitive, and aligned with current market trends.

Basic Qualifications:

• Track revenue, conversion rates, and repeat customer behavior using Fiverr analytics or third-party tools.
• Keep visual assets fresh—thumbnails, banners, and videos that match current trends and buyer expectations.
• Coordinate revisions, delivery timelines, and scope expectations to ensure high satisfaction and five-star reviews.
• Set up auto-messages, gig requirements, and FAQs to streamline onboarding and reduce repetitive back-and-forth.
• Respond with flexibility—some clients are detailed, others vague, and your role is to guide them to clarity.

Preferred:

• Able to handle custom order requests, upsell add-ons, and manage multiple projects simultaneously.
• Comfortable updating gigs based on performance or market trends to stay competitive.
• Can design gig thumbnails and banners that attract clicks and reflect the brand.
• Understands Fiverr's algorithm, gig ranking factors, and how to optimize for visibility.
• Capable of resolving disputes calmly or escalating to Fiverr support when needed.

Benefits:

• Flexible hours — respond to buyers, tweak gigs, and handle revisions on your time.
• Weekly check-ins focused on wins, blockers, and optimizing systems — not micromanagement.
• Your insights into Fiverr trends, pricing strategies, and messaging will help guide business decisions.
• Help improve delivery speed, quality, and client experience at every stage.
• Grow into account manager, client success lead, or platform strategist roles.

You’ll monitor gig traffic, assess performance data, and adjust keywords and pricing strategies to optimize sales. You’ll collaborate with the team to create promotional campaigns and special offers that attract more buyers. You’ll keep track of customer feedback, resolving any issues quickly and ensuring the highest levels of satisfaction. You’ll assist in creating and managing gig bundles and upsells to increase the average order value and customer satisfaction. You’ll provide guidance on Fiverr platform tools and resources to maximize our profile’s potential. This remote role provides flexibility, allowing you to work independently while managing multiple gigs at once. If you’re an experienced Fiverr user with excellent communication skills and a passion for maximizing platform potential, we want you on our team. If you have a strong understanding of Fiverr’s platform, marketing strategies, and customer service, we’d love to work with you.