Jobs Saudi Arabia

Reception Manager (Intern/Trainee)

Job Title	Reception Manager (Intern/Trainee)
Employer	Surftwins Essaouira
Adress: Country	Saudi Arabia
Address: City	Yanbu` al Bahr
Work type	Part-time
Expected Salary	5489 SAR
Posting Date	Tue Jun 10 2025
End Date	Mon Jun 23 2025

Description:

As our Reception Manager, you won’t just manage a desk — you’ll set the tone for the entire office experience. You’ll be the orchestrator of first impressions, ensuring every guest, client, and employee is welcomed with warmth and precision. Your presence sets the tone for the entire office — calm, organized, and in control. You’ll oversee and elevate the performance of front desk staff, ensuring every guest is met with grace and efficiency. You’ll manage schedules, delegate daily responsibilities, and make sure front-of-house operations run like clockwork. When the unexpected happens — a no-show, a last-minute VIP guest, or a power outage — you’re already on Plan B. You’re the person who can notice a flickering lightbulb, a nervous guest, and an off-schedule meeting — and handle it all without breaking stride. You’ll monitor appearance standards, response times, and overall customer service quality. You’ll interface with leadership and admin teams, balancing people skills with operational rigor.

Basic Qualifications:

• Stay current with best practices in reception management, visitor experience, and office operations.
• Act as the first point of contact for building access, visitor badges, deliveries, and meeting room coordination.
• Update reception manuals and SOPs regularly to reflect changes in policy, tools, or visitor protocols.
• Help onboard new employees by issuing access credentials, preparing welcome materials, and guiding them through the workspace.
• Support company events, guest visits, or VIP appointments by coordinating logistics and communicating with relevant teams.

Preferred:

• Understands the importance of first impressions and maintaining a polished, friendly atmosphere.
• Comfortable handling check-ins, inquiries, and escalating urgent matters to the appropriate department.
• Background or interest in hospitality, office management, HR support, or customer service.
• Wants to grow into roles like Office Manager, Guest Experience Lead, or Operations Coordinator.
• Values clear communication, proactive problem-solving, and team collaboration.

Benefits:

• If you believe hospitality is a superpower and systems are your love language — this role is yours.
• Team rituals include sharing funniest guest stories, surprise coffee breaks, and occasional cake duty (optional).
• We provide systems, scripts, and processes — but your warmth makes it personal.
• You’ll get credit for making things run smoothly — because we know it doesn’t happen by accident.
• You’ll manage the flow of people, packages, calls, and requests like a pro — no chaos, just clarity.

You’re a natural at managing expectations, reading situations, and creating a polished, professional environment without stiffness. You’ll maintain high standards in presentation — from the reception area’s cleanliness to your team’s appearance and tone. You’ll monitor appearance, timing, tone, and flow — because details matter in environments where impressions count. You’ll ensure everything from sign-in software to floral arrangements is exactly as it should be — and update it when it’s not. You’ll track visitor data, manage vendor relationships, and keep everything from supplies to signage under control. You’re equally at ease chatting with a delivery driver or preparing the lobby for a VIP investor visit. Your leadership style is grounded in presence, proactivity, and a steady commitment to excellence. If you’re the type who leads with empathy, notices what others miss, and takes pride in creating a 5-star welcome every time — we’d love to meet you. If you believe that hospitality is a leadership skill and not just a job, we want you leading our front line.