Jobs Burkina Faso

Community Engagement Specialist (Trainee)

Job Title	Community Engagement Specialist (Trainee)
Employer	Mindarc Research
Adress: Country	Burkina Faso
Address: City	Djibo
Work type	Part-time
Expected Salary	717399 XOF
Posting Date	Tue Jun 10 2025
End Date	Sun Jul 06 2025

Description:

We’re looking for an energetic and passionate Community Manager to help grow and engage our online community. You’ll be responsible for fostering positive relationships with community members, responding to comments, and encouraging interaction. You’ll develop and implement strategies to grow and nurture our online community, ensuring active participation and positive engagement. You’ll monitor online discussions, responding to comments and messages, and resolving any issues that arise in a timely manner. You’ll work closely with the marketing team to ensure that community strategies align with broader business objectives and campaigns. You’ll track and analyze community engagement metrics, using data to adjust strategies and improve community experiences. You’ll track community sentiment, provide feedback to the team, and help adjust strategies based on real-time conversations and insights. You’ll help build relationships with key influencers and brand ambassadors to expand the community and increase brand awareness.

Basic Qualifications:

• Manage community tools like Discord bots, Facebook settings, or third-party integrations to keep operations smooth.
• Track community health using engagement metrics, sentiment analysis, and feedback reports—what’s working, what’s not, and why.
• Organize community meetups—virtual or in-person—and manage logistics, invites, and follow-ups.
• Create and schedule community content: weekly check-ins, resource drops, discussion prompts, and spotlight features.
• Help resolve conflicts or misunderstandings with empathy and fairness, keeping discussions productive and inclusive.

Preferred:

• Can manage multiple time zones and maintain active engagement in async environments.
• Knows how to create community guidelines, onboarding flows, and welcome messages.
• Familiar with automation tools, bots, or integrations that support community management.
• Values empathy, transparency, and meaningful connection in digital spaces.
• Able to monitor sentiment, gather feedback, and report insights to internal teams.

Benefits:

• We believe community is a long game — and you’re the player-coach.
• Your kindness, consistency, and vibe will help shape how people remember our brand.
• If you love internet culture, organizing chaos into belonging, and turning “lurkers” into superfans — this role was made for you.
• We support async work — handle community flow in your way, not tied to a 9–5.
• Your insights from the community actually inform product, marketing, and culture decisions.

You’ll help guide conversations, ensuring that discussions are respectful, aligned with brand values, and productive. You’ll identify opportunities to collaborate with influencers, partners, and industry experts to expand community reach. You’ll maintain a positive and inclusive environment, encouraging feedback, discussions, and knowledge-sharing among community members. You’ll assist in building relationships with customers and users, providing valuable feedback to the product and marketing teams. You’ll assist in creating loyalty programs, contests, and other engagement tactics to reward active community members. You’ll ensure that all community initiatives are aligned with business objectives and deliver measurable results. This remote role offers flexibility, allowing you to contribute to community growth and success from anywhere. If you’re passionate about building relationships, driving engagement, and creating a positive online environment, we want you to join our team.