Jobs Eswatini

911 Medical Dispatcher (Entry-level Employee)

Job Title	911 Medical Dispatcher (Entry-level Employee)
Employer	Sureshot Brewing
Adress: Country	Eswatini
Address: City	Piggs Peak
Work type	Full-time
Expected Salary	27090 SZL
Posting Date	Tue Jun 10 2025
End Date	Thu Jun 26 2025

Description:

We’re hiring Paramedic Dispatcher Trainees — no experience required, just emotional strength, focus, and a desire to help when it matters most. You’ll be trained to answer emergency calls where every second counts and every word matters. We’ll start by teaching you the basics: how to answer calls, what questions to ask, and how to follow clear protocols. You’ll learn how to gather critical information fast: location, condition, situation — without missing a beat. Some days, the calls won’t leave your head right away — and that’s normal, because you’re human. You’ll hear fear, pain, confusion — but your calm tone will be the first sign that help is coming. Your calm voice will become a lifeline for someone in crisis — and we’ll help you find strength in that responsibility. You’ll be the invisible lifeline between medics on the road and people in their worst moments. You’ll learn radio codes, emergency protocols, and how to handle both routine and high-risk situations.

Basic Qualifications:

• Double-check call details to reduce dispatch errors and miscommunications.
• Support paramedics with info like access codes, hazards, or language barriers.
• Provide callers with step-by-step instructions for basic first aid or CPR until help arrives.
• Maintain confidentiality and professionalism with all caller and patient data.
• Stay calm when dealing with traumatic or chaotic situations over the phone.

Preferred:

• Can coordinate with ambulance crews, hospitals, fire departments, and law enforcement in real time.
• Experience working in emergency dispatch or call center environments related to healthcare or public safety.
• Able to communicate clearly with distressed callers, first responders, and medical teams.
• Thrives in roles where clear thinking and fast action can directly save lives.
• Enjoys being the calm voice behind fast-moving rescue operations.

Benefits:

• You’ll never be left guessing — we provide protocols, backup, and clear procedures.
• Every call you answer is an act of service — and a lifeline for someone in crisis.
• You’re part of something bigger — the emergency network that keeps cities alive.
• If you’ve got a steady voice, sharp mind, and huge heart — this is where you belong.
• Team culture built on trust, laughter, and “we’re in this together” energy.

This job blends technology, communication, and human urgency — all under one headset. You’ll work long shifts, sometimes overnight, sometimes during holidays — but always knowing you’re doing something that truly matters. You won’t always get closure, but you’ll always know you did your part in a moment that truly mattered. You’ll grow stronger over time — not colder, but calmer, more prepared, and more grounded. You’ll gain emotional resilience — not by avoiding intensity, but by learning how to process it with strength. This job isn’t about adrenaline — it’s about precision, compassion, and the ability to think clearly under pressure. This is a place for quiet strength, growth, and learning with real meaning. If you’re ready to help others through their worst days while protecting your own strength — we’ll show you how to do both.