Jobs Germany

Bilingual Receptionist (Trainee)

Job Title	Bilingual Receptionist (Trainee)
Employer	Sunrail Transport
Adress: Country	Germany
Address: City	Vollersroda
Work type	Internship
Expected Salary	1111 EUR
Posting Date	Tue Jun 10 2025
End Date	Tue Jun 24 2025

Description:

We’re hiring a Receptionist Trainee who wants to build real-world office experience while being the friendly face that greets everyone who walks through the door. You’ll begin by observing how experienced staff greet guests, handle calls, and manage a fast-paced reception area. Over time, you’ll start handling real responsibilities — from signing in visitors to managing simple appointment bookings. You’ll assist in answering phone calls, transferring them politely, and taking messages when needed. You’ll learn how to handle appointment bookings, maintain front desk logs, and update visitor records accurately. You’ll help manage email inboxes, print documents, and keep the reception area tidy and professional. You’ll get comfortable using office equipment like printers, scanners, and phone systems. You’ll practice multitasking — managing walk-ins, calls, and tasks while staying composed and friendly. We’ll guide you through best practices in customer service, tone of voice, and how to handle tricky or awkward situations.

Basic Qualifications:

• Listen actively and communicate clearly with people from all backgrounds.
• Adapt to changing schedules, requests, or priorities without missing a beat.
• Handle emergency situations responsibly, including knowing who to contact and what procedures to follow.
• Follow daily checklists or opening/closing procedures to maintain front desk operations.
• Manage multi-line phone systems, voicemail messages, and call forwarding settings efficiently.

Preferred:

• Background or interest in administration, hospitality, office management, or communication.
• Capable of working under pressure and handling multiple tasks at once with composure.
• Open to learning software tools such as MS Office, Google Workspace, CRM systems, or booking platforms.
• Proficient in using office tools such as multi-line phones, printers, scanners, and scheduling software.
• Excellent communication skills, both verbal and written, with a friendly and professional demeanor.

Benefits:

• We celebrate effort, not just perfection.
• Full training provided — even if this is your first front desk job.
• Work with people who say “thank you” — and mean it.
• Supportive team that always has your back — you’re never left alone to handle everything.
• Clean, calm front desk space — no clutter, no chaos.

You’ll begin to recognize the patterns of a busy office and how to stay two steps ahead without getting overwhelmed. You’ll support team members by preparing documents, copying files, or helping coordinate meeting rooms as needed. We’ll guide you on how to maintain confidentiality, handle sensitive questions, and avoid common front desk mistakes. You’ll develop time management and communication skills that are useful in nearly any job you’ll hold in the future. We value curiosity and consistency more than prior experience — what matters is how you show up and grow. You’ll gain real experience in workplace etiquette, communication, and client service — all transferable skills for any office career. We value kindness, punctuality, and a proactive mindset more than a perfect resume. If you’re ready to start your career by becoming the face and voice of a friendly, organized front desk — this is your chance.