Jobs Guatemala

Global Community Manager (Intern/Trainee)

Job Title	Global Community Manager (Intern/Trainee)
Employer	The People vs. Coffee
Adress: Country	Guatemala
Address: City	El Salvador
Work type	Flexible
Expected Salary	10146 GTQ
Posting Date	Tue Jun 10 2025
End Date	Thu Jul 03 2025

Description:

We’re looking for a Community Manager to build, grow, and maintain an active, engaged online community for our brand. You’ll be responsible for creating content, responding to community members, and fostering a positive environment for engagement. You’ll manage community platforms, create compelling content, and engage with followers to ensure they feel valued and heard. You’ll monitor online discussions, responding to comments and messages, and resolving any issues that arise in a timely manner. You’ll assist in managing user-generated content, ensuring it aligns with the brand’s values and messaging while promoting positive interactions. You’ll help resolve any issues or conflicts within the community, ensuring a positive and respectful atmosphere. You’ll create and manage community events, including virtual meetups, challenges, and special projects to boost interaction. You’ll monitor community conversations, ensuring that the brand’s voice remains consistent and on-message across all platforms.

Basic Qualifications:

• Gather user feedback, feature requests, or pain points and share insights regularly with internal stakeholders.
• Track community health using engagement metrics, sentiment analysis, and feedback reports—what’s working, what’s not, and why.
• Ensure the community space feels safe, inclusive, and aligned with the brand’s mission.
• Monitor and report on competitor communities to spot trends, inspiration, or gaps worth exploring.
• Stay active in relevant spaces, sharing knowledge, promoting community values, and building authentic relationships.

Preferred:

• Experience collaborating with marketing, support, or product teams to align messaging.
• Thrives on helping people feel seen, heard, and involved in a shared mission.
• Excited to scale communities while keeping them human, intentional, and vibrant.
• Values empathy, transparency, and meaningful connection in digital spaces.
• Can manage multiple time zones and maintain active engagement in async environments.

Benefits:

• You’ll be part moderator, part event planner, part hype machine — and we celebrate every hat you wear.
• Your kindness, consistency, and vibe will help shape how people remember our brand.
• You’ll help onboard new members and make them feel welcome — even if they’re shy, weird, or brand new.
• Work remotely and build an online space where people actually want to hang out — not just post once and bounce.
• Weekly rituals, shoutouts, events, and “just for fun” threads are part of how we roll.

You’ll organize online events, contests, and other initiatives to encourage interaction and foster a sense of belonging within the community. You’ll develop a voice for the community, ensuring content and interactions reflect the brand’s tone and messaging. You’ll develop and maintain relationships with community influencers and advocates to expand brand reach and drive engagement. You’ll help with brand advocacy, encouraging satisfied community members to share their experiences and promote the brand. You’ll collaborate with other departments, such as content and customer support, to address community needs and enhance brand experience. You’ll develop strategies to reward active community members and encourage participation through contests, giveaways, and loyalty programs. This remote role offers flexibility, allowing you to manage the community and contribute to its growth from anywhere. If you’re passionate about building relationships, driving engagement, and fostering a vibrant online community, we’d love to have you join us.