Jobs Malaysia

Senior Receptionist (Entry-level Employee)

Job Title	Senior Receptionist (Entry-level Employee)
Employer	Blueberry Digital
Adress: Country	Malaysia
Address: City	Butterworth
Work type	Flexible
Expected Salary	6382 MYR
Posting Date	Tue Jun 10 2025
End Date	Sun Jun 29 2025

Description:

We’re looking for a Reception Manager who brings warmth, professionalism, and leadership to the front desk. You’ll be the first face people see and the calm voice they hear when they walk through the door or pick up the phone. Running the front desk isn’t just about answering phones — it’s about setting the tone for the entire space. You’ll manage a team of receptionists and ensure the front-of-house runs like a well-oiled machine. With you at the helm, the reception area becomes more than a waiting space — it becomes a statement of who we are. You’ll coach your team to handle stressful moments with diplomacy, confidence, and a can-do spirit. You know how to smile under pressure, solve problems quickly, and keep both guests and staff happy and informed. You’ll monitor appearance standards, response times, and overall customer service quality. The lobby isn’t just a space — under your leadership, it becomes a curated experience of order, comfort, and brand identity.

Basic Qualifications:

• Ensure the reception area is always clean, organized, and stocked with necessary materials (brochures, sign-in sheets, sanitizers, etc.).
• Ensure compliance with safety protocols, emergency response procedures, and health policies—especially in high-traffic or public-facing areas.
• Coordinate courier pickups, incoming mail, and package distribution across departments efficiently.
• Ultimately, set the tone for the entire workplace by making the front desk not just functional—but exceptional.
• Update reception manuals and SOPs regularly to reflect changes in policy, tools, or visitor protocols.

Preferred:

• Understands the importance of first impressions and maintaining a polished, friendly atmosphere.
• Wants to grow into roles like Office Manager, Guest Experience Lead, or Operations Coordinator.
• Experience managing front desk operations in hospitality, corporate, or medical settings.
• Comfortable handling confidential information, ID verification, and guest records securely.
• Excited to lead a front desk team and represent the company’s brand from the very first interaction.

Benefits:

• You’ll be the first impression of the company — and the reason people feel welcome, not lost.
• Your input on improving front desk systems, safety processes, or internal communication is valued.
• If you believe hospitality is a superpower and systems are your love language — this role is yours.
• You’ll manage the flow of people, packages, calls, and requests like a pro — no chaos, just clarity.
• We’ll invest in your growth, wellbeing, and career — not just your presence at the desk.

You’ll liaise with building management, internal teams, and vendors to keep operations seamless and professional. You’ll collaborate with security, maintenance, and admin teams to keep everything smooth behind the scenes. You see patterns in the noise — spotting issues before they happen and implementing small changes that make a big impact. You’ll track visitor data, manage security protocols, and ensure the space runs efficiently and safely. You believe hospitality isn’t about perfection, but about presence, care, and thoughtful attention to small details. You know the lobby isn’t just a waiting room — it’s a living space, and you treat it like one. People rely on you not just for directions, but for reassurance — and you deliver it with style and substance. If you take pride in first impressions, thrive in leadership, and love creating smooth, thoughtful experiences — this role was made for you. If you believe that hospitality is a leadership skill and not just a job, we want you leading our front line.