Jobs Monaco

Reception & Facilities Coordinator (Intern/Trainee)

Job Title	Reception & Facilities Coordinator (Intern/Trainee)
Employer	Rippling
Adress: Country	Monaco
Address: City	La Gare
Work type	Full-time
Expected Salary	1656 EUR
Posting Date	Tue Jun 10 2025
End Date	Mon Jun 30 2025

Description:

We’re searching for a Reception Manager who treats hospitality as both an art and a responsibility. You’ll lead the front-of-house team with energy, warmth, and unwavering attention to detail. Your presence makes visitors feel like they’ve walked into somewhere professional, calm, and cared for. You’ll manage a team of receptionists and ensure the front-of-house runs like a well-oiled machine. With you at the helm, the reception area becomes more than a waiting space — it becomes a statement of who we are. You’ll coordinate visitor schedules, manage bookings, and ensure meeting spaces are prepped and presentable. No request is too small or too unusual — your mindset is “How can I help? ” and you mean it. The lobby isn’t just a space — under your leadership, it becomes a curated experience of order, comfort, and brand identity.

Basic Qualifications:

• Liaise with building management, vendors, or facility teams to report maintenance issues or coordinate front desk improvements.
• Support internal departments during busy periods with light administrative tasks, reporting, or communication follow-ups.
• Handle scheduling, phone systems, emails, and walk-ins—resolving inquiries or directing them to the appropriate department.
• Track and report on front desk metrics such as wait times, visitor volume, or issue resolution times to identify areas for improvement.
• Document and improve reception workflows for scalability as the team or office environment grows.

Preferred:

• Open to supporting internal events, meetings, and team logistics if needed.
• Strong communication and interpersonal skills to welcome guests and staff professionally.
• Able to resolve client or guest concerns quickly while maintaining a calm, solution-oriented tone.
• Able to train, schedule, and oversee a team of receptionists or front desk staff.
• Background or interest in hospitality, office management, HR support, or customer service.

Benefits:

• We give you autonomy to manage your space — while offering full support when needed.
• We provide systems, scripts, and processes — but your warmth makes it personal.
• We treat reception as essential — not just a desk, but the heart of the space.
• Your input on improving front desk systems, safety processes, or internal communication is valued.
• Training included — conflict resolution, professional communication, and hospitality best practices.

You’ll work closely with HR, operations, and facilities to ensure smooth coordination across the board. You’ll work across departments to align logistics, manage last-minute changes, and keep communication flowing. Every coffee table magazine, background playlist, and lighting level is something you’ve fine-tuned to create a welcoming atmosphere. You’ll ensure everything from sign-in software to floral arrangements is exactly as it should be — and update it when it’s not. You believe hospitality isn’t about perfection, but about presence, care, and thoughtful attention to small details. Beyond logistics, you bring a warm, human-centered touch to everything you do, making people feel like they truly matter. People rely on you not just for directions, but for reassurance — and you deliver it with style and substance. If you take pride in first impressions, thrive in leadership, and love creating smooth, thoughtful experiences — this role was made for you. If you believe that hospitality is a leadership skill and not just a job, we want you leading our front line.