Jobs Mozambique

Community Builder (Trainee)

Job Title	Community Builder (Trainee)
Employer	AeroNest Aviation
Adress: Country	Mozambique
Address: City	Quelimane
Work type	Flexible
Expected Salary	111688 MZN
Posting Date	Tue Jun 10 2025
End Date	Wed Jun 18 2025

Description:

We’re looking for an energetic and passionate Community Manager to help grow and engage our online community. You’ll be responsible for developing strategies to foster positive interactions and maintain an active, thriving community. You’ll manage community platforms, create compelling content, and engage with followers to ensure they feel valued and heard. You’ll monitor community conversations, ensuring that discussions are on-topic, respectful, and aligned with brand values. You’ll assist with handling user complaints and inquiries, ensuring that issues are resolved in a timely and professional manner. You’ll track key metrics, analyze community sentiment, and provide actionable insights to enhance engagement strategies. You’ll track community sentiment, provide feedback to the team, and help adjust strategies based on real-time conversations and insights. You’ll help build relationships with key influencers and brand ambassadors to expand the community and increase brand awareness.

Basic Qualifications:

• Organize community meetups—virtual or in-person—and manage logistics, invites, and follow-ups.
• Identify and empower community advocates, moderators, or ambassadors who can help scale impact and engagement.
• Adjust tone, format, or channel approach based on platform norms and audience preferences.
• Track community health using engagement metrics, sentiment analysis, and feedback reports—what’s working, what’s not, and why.
• Respond to questions or concerns in a timely, helpful manner—becoming the voice of support and positivity in the space.

Preferred:

• Open to experimenting with new platforms (e.g. Reddit, Telegram, Threads) when appropriate.
• Understands how to moderate discussions, enforce rules, and handle conflict respectfully.
• Familiar with basic analytics — tracking engagement, growth, and retention trends.
• Can recognize super-users, ambassadors, or potential moderators and nurture relationships.
• Background or interest in community building, brand engagement, digital communication, or support.

Benefits:

• You’ll never be alone — you’ll have backup, structure, and a team that respects emotional labor.
• Your job is to spark connection, keep things flowing, and make sure people feel seen.
• We don’t track success by “how many messages” — we look for meaning, connection, and trust.
• You’ll be the voice, vibe, and glue of our community — from first-time members to core superfans.
• We give credit for community work — in meetings, metrics, and company culture.

You’ll organize and manage online events, including webinars, product launches, and live chats, to foster further engagement. You’ll develop a voice for the community, ensuring content and interactions reflect the brand’s tone and messaging. You’ll analyze data to track community growth and engagement, providing reports to leadership and offering recommendations for improvements. You’ll track feedback from the community and provide recommendations to improve product offerings, services, and overall customer experience. You’ll actively listen to the community’s needs and concerns, ensuring their voices are heard and represented in the company’s decisions. You’ll ensure that all community initiatives are aligned with business objectives and deliver measurable results. This remote role offers flexibility, allowing you to work from anywhere while driving community growth and engagement. If you’re passionate about building relationships, driving engagement, and fostering a vibrant online community, we’d love to have you join us.