Jobs Pakistan

Reception & Guest Experience Manager (Entry-level Employee)

Job Title	Reception & Guest Experience Manager (Entry-level Employee)
Employer	Fintide Analytics
Adress: Country	Pakistan
Address: City	Wazirabad
Work type	Internship
Expected Salary	405587 PKR
Posting Date	Tue Jun 10 2025
End Date	Thu Jun 26 2025

Description:

As our Reception Manager, you won’t just manage a desk — you’ll set the tone for the entire office experience. You’ll be the first face people see and the calm voice they hear when they walk through the door or pick up the phone. Running the front desk isn’t just about answering phones — it’s about setting the tone for the entire space. You’ll oversee and elevate the performance of front desk staff, ensuring every guest is met with grace and efficiency. You’ll manage schedules, delegate daily responsibilities, and make sure front-of-house operations run like clockwork. When the unexpected happens — a no-show, a last-minute VIP guest, or a power outage — you’re already on Plan B. You’re the person who can notice a flickering lightbulb, a nervous guest, and an off-schedule meeting — and handle it all without breaking stride. You’ll optimize schedules, improve systems, and ensure reception processes are both smooth and scalable. Your team will look to you for guidance, training, and leadership — and you’ll empower them to thrive in their roles.

Basic Qualifications:

• Handle minor technical issues related to phones, badge printers, or check-in tablets—escalating to IT when necessary.
• Oversee daily front desk operations to ensure a smooth, welcoming, and professional experience for all visitors, clients, and employees.
• Implement and maintain check-in procedures, visitor logs, and access control systems in accordance with company policy and security standards.
• Maintain a calm, approachable demeanor even during high-volume periods or unexpected disruptions.
• Support company events, guest visits, or VIP appointments by coordinating logistics and communicating with relevant teams.

Preferred:

• Able to train, schedule, and oversee a team of receptionists or front desk staff.
• Comfortable handling confidential information, ID verification, and guest records securely.
• Values clear communication, proactive problem-solving, and team collaboration.
• Enjoys creating a welcoming, smooth experience for guests, clients, and staff alike.
• Wants to grow into roles like Office Manager, Guest Experience Lead, or Operations Coordinator.

Benefits:

• Opportunities to grow into office manager, operations coordinator, or executive assistant roles.
• You’ll manage the flow of people, packages, calls, and requests like a pro — no chaos, just clarity.
• Work in a role where your smile, organization, and calm energy set the tone for the entire day.
• Every “thank you,” “that was easy,” or “wow, they’re organized” moment starts with you.
• Your input on improving front desk systems, safety processes, or internal communication is valued.

You’re the type who notices when the flower arrangement is off or the coffee machine is empty — and acts before anyone else. Whether it’s reordering supplies, streamlining check-in processes, or updating internal guides — you spot the gaps and fill them. Every coffee table magazine, background playlist, and lighting level is something you’ve fine-tuned to create a welcoming atmosphere. You’ll ensure everything from sign-in software to floral arrangements is exactly as it should be — and update it when it’s not. Your team will feel supported, empowered, and inspired to deliver exceptional service under your guidance. You’ll collect feedback, spot service patterns, and keep refining what it means to offer a premium front-of-house experience. You treat every guest like they’re the most important person in the room — because, in that moment, they are. If you take pride in first impressions, thrive in leadership, and love creating smooth, thoughtful experiences — this role was made for you. If you believe that hospitality is a leadership skill and not just a job, we want you leading our front line.