Jobs Serbia

Remote Welcome Experience Specialist (Intern/Trainee)

Job Title	Remote Welcome Experience Specialist (Intern/Trainee)
Employer	ZebraPath Logistics
Adress: Country	Serbia
Address: City	Novi Sad
Work type	Flexible
Expected Salary	109613 RSD
Posting Date	Tue Jun 10 2025
End Date	Mon Jun 23 2025

Description:

We’re looking for a Remote Onboarding Specialist who thrives on helping people feel prepared, welcomed, and valued from day one. You believe the first week at a company should be exciting, not confusing. You’ll guide new hires through their first weeks, ensuring they never feel lost, ignored, or overwhelmed. You’ll coordinate training schedules, send out access credentials, and make sure no one’s stuck waiting on IT. ” You’ll build playbooks, record welcome videos, and turn routine info into something people actually want to read. You’re great at sending that one extra follow-up that turns silence into clarity. You’ll create checklists, FAQs, and onboarding documents that answer questions before they’re asked. You’ll track progress across onboarding milestones, send reminders, and celebrate small wins along the way. If you’ve ever created a Notion workspace just to help a friend get organized — this is your kind of job.

Basic Qualifications:

• Keep communication clear, organized, and empathetic—onboarding is more than a checklist, it’s someone’s first impression.
• Ensure legal and compliance documentation is signed, stored, and filed appropriately without chasing people every time.
• Coordinate equipment shipments, account setups, and software permissions (even if you don’t do the IT part, you’ll track it).
• Track onboarding progress using checklists or tools like Notion, Trello, or an HRIS, and follow up as needed.
• Guide new hires through the entire onboarding process, from signing documents to feeling confident in their new role.

Preferred:

• Highly organized and capable of juggling multiple onboarding timelines or tasks.
• Familiar with remote tools like Zoom, Slack, Google Workspace, and Notion.
• Open to improving processes based on feedback and new best practices.
• Knows how to track onboarding progress and follow up on outstanding items.
• Can create or maintain clear onboarding guides, video walkthroughs, or templates.

Benefits:

• We provide scripts, checklists, and playbooks — but your personality makes it work.
• Your feedback shapes how the whole company welcomes and trains its people.
• You’ll be involved in designing the onboarding journey — not just reading from a manual.
• Work from anywhere — your warmth, clarity, and Google Meet link go wherever you do.
• You’ll work in a people-first culture that actually walks the talk.

You’ll work cross-functionally with HR, IT, and team leads to deliver a consistent and excellent experience. You’ll spot friction in our systems and help us remove it with clear docs, better tools, or just smarter workflows. If you can juggle multiple onboarding flows while still sending a “Welcome! If you’re someone who’s worked remotely and thought “this could be better” — now’s your chance to fix it. We want someone who thinks globally and inclusively — because our team is spread across the world. We want someone who can anticipate roadblocks before they appear and solve them with grace. You’ll be a key part of helping our culture shine through, right from the first click. This isn’t just about sending emails — it’s about creating belonging, even through a screen. If you’re organized, thoughtful, and great at making others feel seen, we’d love to meet you.