Jobs Sudan

Administrative Reception Lead (Intern/Trainee)

Job Title	Administrative Reception Lead (Intern/Trainee)
Employer	Treeform Architects
Adress: Country	Sudan
Address: City	Nyala
Work type	Remote
Expected Salary	690097 SDG
Posting Date	Tue Jun 10 2025
End Date	Wed Jun 18 2025

Description:

We’re searching for a Reception Manager who treats hospitality as both an art and a responsibility. You’ll be the warm, composed, and highly capable presence that anchors the flow of our entire workspace. Running the front desk isn’t just about answering phones — it’s about setting the tone for the entire space. You’ll be responsible for shaping first impressions, turning quick greetings into moments of connection. Each day, you’ll oversee guest flow, incoming calls, courier traffic, meeting room readiness, and general coordination with a graceful touch. You’ll coordinate visitor schedules, manage bookings, and ensure meeting spaces are prepped and presentable. You’re the person who can notice a flickering lightbulb, a nervous guest, and an off-schedule meeting — and handle it all without breaking stride. You’ll ensure that every guest, delivery, and inquiry is handled quickly, efficiently, and with attention to detail. You’ll maintain immaculate standards in presentation, timing, and service — and your team will follow your lead.

Basic Qualifications:

• Manage internal communication flow—sharing updates with reception staff and relaying feedback to HR or leadership as needed.
• Track and report on front desk metrics such as wait times, visitor volume, or issue resolution times to identify areas for improvement.
• Resolve any customer service issues with professionalism, empathy, and discretion—de-escalating situations when necessary.
• Act as the first point of contact for building access, visitor badges, deliveries, and meeting room coordination.
• Handle scheduling, phone systems, emails, and walk-ins—resolving inquiries or directing them to the appropriate department.

Preferred:

• Can manage front desk supply inventory and reorder materials as needed.
• Wants to grow into roles like Office Manager, Guest Experience Lead, or Operations Coordinator.
• Proficient in tools like Google Workspace, Microsoft Office, or front desk CRM software.
• Can prepare daily reports, visitor logs, and communication updates for leadership or operations.
• Understands the importance of first impressions and maintaining a polished, friendly atmosphere.

Benefits:

• We give you autonomy to manage your space — while offering full support when needed.
• You’re not “just the receptionist” — you’re the host, the coordinator, and the calm in the room.
• Weekly wins include positive guest feedback, smooth onboarding days, and catching potential issues early.
• Every “thank you,” “that was easy,” or “wow, they’re organized” moment starts with you.
• People will know your name, trust your word, and count on your support.

You’re a natural at managing expectations, reading situations, and creating a polished, professional environment without stiffness. You’ll work across departments to align logistics, manage last-minute changes, and keep communication flowing. You see patterns in the noise — spotting issues before they happen and implementing small changes that make a big impact. You’ll ensure everything from sign-in software to floral arrangements is exactly as it should be — and update it when it’s not. You have a knack for systems — booking software, visitor logs, internal communications — and you know how to use them to streamline flow. You don’t just manage a front desk — you create a great first impression that reflects the entire brand. People rely on you not just for directions, but for reassurance — and you deliver it with style and substance. If you’re the type who leads with empathy, notices what others miss, and takes pride in creating a 5-star welcome every time — we’d love to meet you. If you believe that hospitality is a leadership skill and not just a job, we want you leading our front line.