Jobs Trinidad and Tobago

Corporate Reception Manager (Trainee)

Job Title	Corporate Reception Manager (Trainee)
Employer	SyncPath Analytics
Adress: Country	Trinidad and Tobago
Address: City	Cunupia
Work type	Flexible
Expected Salary	9304 TTD
Posting Date	Tue Jun 10 2025
End Date	Wed Jun 25 2025

Description:

We’re looking for a Reception Manager who doesn’t just greet people — you make them feel like they’ve come to the right place. You’ll be the face of the company, greeting guests, clients, and team members with a welcoming smile and efficient support. From greeting clients to coordinating room bookings, your mission is to make every interaction feel effortless and welcoming. You’ll oversee and elevate the performance of front desk staff, ensuring every guest is met with grace and efficiency. With you at the helm, the reception area becomes more than a waiting space — it becomes a statement of who we are. When the unexpected happens — a no-show, a last-minute VIP guest, or a power outage — you’re already on Plan B. You know how to smile under pressure, solve problems quickly, and keep both guests and staff happy and informed. ” and you mean it. You’ll handle escalations with poise, finding solutions quickly and keeping guests satisfied.

Basic Qualifications:

• Manage internal communication flow—sharing updates with reception staff and relaying feedback to HR or leadership as needed.
• Handle minor technical issues related to phones, badge printers, or check-in tablets—escalating to IT when necessary.
• Track and report on front desk metrics such as wait times, visitor volume, or issue resolution times to identify areas for improvement.
• Resolve any customer service issues with professionalism, empathy, and discretion—de-escalating situations when necessary.
• Support company events, guest visits, or VIP appointments by coordinating logistics and communicating with relevant teams.

Preferred:

• Enjoys creating a welcoming, smooth experience for guests, clients, and staff alike.
• Comfortable handling check-ins, inquiries, and escalating urgent matters to the appropriate department.
• Able to train, schedule, and oversee a team of receptionists or front desk staff.
• Excited to lead a front desk team and represent the company’s brand from the very first interaction.
• Strong communication and interpersonal skills to welcome guests and staff professionally.

Benefits:

• You’ll coordinate with HR, office management, and leadership — your presence touches every department.
• Your job is people-focused, detail-driven, and genuinely appreciated every day.
• You’ll help create a welcoming environment — signage, seating, vibes, and even the Spotify playlist.
• You’ll be the first impression of the company — and the reason people feel welcome, not lost.
• You’re not “just the receptionist” — you’re the host, the coordinator, and the calm in the room.

You’ll work closely with HR, operations, and facilities to ensure smooth coordination across the board. You’ll maintain high standards in presentation — from the reception area’s cleanliness to your team’s appearance and tone. Every coffee table magazine, background playlist, and lighting level is something you’ve fine-tuned to create a welcoming atmosphere. You’ll track visitor data, manage security protocols, and ensure the space runs efficiently and safely. You’ll track visitor data, manage vendor relationships, and keep everything from supplies to signage under control. You know the lobby isn’t just a waiting room — it’s a living space, and you treat it like one. You take pride in running a space that feels both efficient and human. If you believe the front desk sets the standard for the whole company, we believe you belong right here. If you believe that hospitality is a leadership skill and not just a job, we want you leading our front line.