Jobs Vanuatu

CRM Support Specialist (Intern/Trainee)

Job Title	CRM Support Specialist (Intern/Trainee)
Employer	Sharetown
Adress: Country	Vanuatu
Address: City	Epi
Work type	Part-time
Expected Salary	222847 VUV
Posting Date	Wed Jun 18 2025
End Date	Sun Jul 13 2025

Description:

We’re hiring a Remote CRM Specialist who understands that the heart of a business is in how it manages its relationships. You’ll be responsible for designing CRM processes that actually support the way our team works — not slow it down. You’ll structure pipelines, tag behaviors, and make sure leads don’t fall through the cracks. Your job is part architect, part analyst, and part problem-solver — and you love wearing all three hats. You’ll keep the CRM neat, well-documented, and easy to use, even as the business grows and scales. You’ll create custom dashboards, tag systems, and workflows that help teams work with clarity and efficiency. You’ll work with marketing to map journeys, with sales to streamline outreach, and with support to close feedback loops. You’ll help define what “qualified lead” means and how we track that in a measurable, repeatable way. If an integration breaks, you’re the first to spot it and already have a fix or workaround in mind.

Basic Qualifications:

• Track lifecycle journeys and suggest ways to improve customer experience based on engagement data.
• Assist in migrating data from spreadsheets, legacy tools, or other platforms into the CRM smoothly and securely.
• Pull reports and dashboards for leadership teams on sales performance, customer retention, and engagement trends.
• Troubleshoot CRM issues, manage integrations, and work with vendors or internal IT to resolve technical problems as needed.
• Maintain a clean and user-friendly interface so the CRM doesn’t become overwhelming or bloated over time.

Preferred:

• Understands GDPR compliance, data privacy, and responsible contact management.
• Can quickly learn new platforms or adapt to a company’s unique CRM stack.
• Understands how CRM supports sales funnels, customer success, and team alignment.
• Open to creating templates, custom fields, and automation rules to streamline processes.
• Comfortable importing, cleaning, and organizing large datasets within a CRM.

Benefits:

• Grow into CRM strategist, revenue ops, or marketing automation lead — the path is real.
• Flexible hours — build, optimize, and test when your brain’s at its sharpest.
• Access to tools like HubSpot, Salesforce, ActiveCampaign, or whatever CRM we use best.
• No endless ticket loops — we trust you to build, test, and iterate like a pro.
• We respect structure and documentation — you won’t be building in the dark.

You’re the one who knows the difference between a useful dashboard and a confusing mess of numbers. You’ll regularly audit data quality and suggest improvements based on usage trends and business needs. You’ll also help with CRM training, documentation, and user support across departments. We value people who think proactively — suggesting improvements before problems ever arise. You’ll track KPIs, build reports, and share insights that actually matter to the business. This role is fully remote, so you’ll need to be self-driven, communicative, and proactive in everything you do. Whether it’s building new pipelines or improving lead scoring, your work will directly support our growth. If you’re excited by systems thinking and love making tools more useful for real people — this is the job for you.