Jobs Burundi

In-Flight Experience Coordinator (Intern/Trainee)

Job Title	In-Flight Experience Coordinator (Intern/Trainee)
Employer	Castelion
Adress: Country	Burundi
Address: City	Muyinga
Work type	Internship
Expected Salary	4044297 BIF
Posting Date	Tue Jun 10 2025
End Date	Thu Jun 26 2025

Description:

We’re searching for a Flight Attendant Trainee who’s excited to turn a love for people and travel into a meaningful, high-altitude career — no experience needed, just kindness, adaptability, and a desire to grow. You’ll learn how to greet passengers, manage boarding procedures, and create a welcoming atmosphere on every flight. We’ll show you how to manage everything from boarding to final cabin checks with precision and poise. You’ll help welcome guests on board, assist with seating and luggage, and support special needs passengers. Expect to handle a mix of routine and unexpected — from coffee requests to handling anxious passengers during turbulence. You’ll be taught how to give safety demonstrations, use emergency equipment, and follow strict aviation protocols. We’ll show you how to work within tight schedules, follow flight protocols, and support your team with clear communication. You’ll work as part of a diverse and tightly coordinated team that depends on trust, clarity, and fast decision-making. You’ll become familiar with different aircraft layouts and learn to navigate the cabin like second nature.

Basic Qualifications:

• Follow airline protocols for service, hygiene, and emergency preparedness at all times.
• Remain calm and composed during delays, reroutes, or difficult flight conditions.
• Attend regular training sessions to stay certified in first aid, CPR, and safety procedures.
• Handle passenger complaints, conflicts, or special needs with empathy and problem-solving skills.
• Assist passengers during boarding, helping with luggage and seating arrangements.

Preferred:

• Able to remain composed during emergencies and trained to follow standard safety procedures.
• Fluent in English; knowledge of additional languages is a plus for international routes.
• Willing to assist with boarding, deplaning, and inflight duties like meal and beverage service.
• Enjoys dynamic, high-energy environments where adaptability and resilience are essential.
• Familiar with cabin safety protocols, emergency equipment, and first aid response.

Benefits:

• Uniforms provided and maintained — you look sharp, we make it easy.
• You’ll become part of a global crew — multilingual, multicultural, and wildly supportive.
• Meal per diems, overtime pay, holiday bonuses — every hour counts.
• If you love movement, people, and adventure — this role is your runway.
• Flight hours that count toward promotions, longer routes, and leadership tracks.

You’ll also train in multicultural awareness, language basics, and communication strategies for global guests. You’ll be trained in CPR, first aid, and how to use safety equipment like oxygen masks and emergency slides. You’ll gain real confidence through repetition, feedback, and exposure to real cabin environments during training. We’ll guide you through real training simulations that mimic turbulence, medical events, and passenger disputes. You’ll develop strong communication, teamwork, and time-management skills that apply far beyond the cabin. You’ll leave the program equipped with real-world skills in service, leadership, and problem-solving — both in the air and on the ground. You’ll be joining a team that values precision, empathy, and making every journey a safe and pleasant experience. If you’re ready to turn every takeoff into an opportunity — we’re ready to help you take your first step above the clouds.