Jobs France

Head of Reception (Entry-level Employee)

Job Title	Head of Reception (Entry-level Employee)
Employer	PineCone Outdoor
Adress: Country	France
Address: City	La Bazoge
Work type	Internship
Expected Salary	1051 EUR
Posting Date	Tue Jun 10 2025
End Date	Fri Jul 04 2025

Description:

We’re looking for a Reception Manager who brings warmth, professionalism, and leadership to the front desk. You’ll be the warm, composed, and highly capable presence that anchors the flow of our entire workspace. Your presence sets the tone for the entire office — calm, organized, and in control. You’ll manage a team of receptionists and ensure the front-of-house runs like a well-oiled machine. You’ll manage schedules, delegate daily responsibilities, and make sure front-of-house operations run like clockwork. When the unexpected happens — a no-show, a last-minute VIP guest, or a power outage — you’re already on Plan B. You’re the person who can notice a flickering lightbulb, a nervous guest, and an off-schedule meeting — and handle it all without breaking stride. You’ll monitor appearance standards, response times, and overall customer service quality. You’ll handle escalations with poise, finding solutions quickly and keeping guests satisfied.

Basic Qualifications:

• Prepare weekly schedules, handle time-off requests, and ensure adequate front desk coverage during operating hours.
• Update reception manuals and SOPs regularly to reflect changes in policy, tools, or visitor protocols.
• Handle minor technical issues related to phones, badge printers, or check-in tablets—escalating to IT when necessary.
• Ultimately, set the tone for the entire workplace by making the front desk not just functional—but exceptional.
• Document and improve reception workflows for scalability as the team or office environment grows.

Preferred:

• Background or interest in hospitality, office management, HR support, or customer service.
• Wants to grow into roles like Office Manager, Guest Experience Lead, or Operations Coordinator.
• Understands the importance of first impressions and maintaining a polished, friendly atmosphere.
• Experience managing front desk operations in hospitality, corporate, or medical settings.
• Open to supporting internal events, meetings, and team logistics if needed.

Benefits:

• You’ll help onboard new employees, greet VIPs, coordinate schedules, and keep everyone informed.
• You’ll manage the flow of people, packages, calls, and requests like a pro — no chaos, just clarity.
• If you believe hospitality is a superpower and systems are your love language — this role is yours.
• Team rituals include sharing funniest guest stories, surprise coffee breaks, and occasional cake duty (optional).
• People will know your name, trust your word, and count on your support.

You’re the type who notices when the flower arrangement is off or the coffee machine is empty — and acts before anyone else. From handling escalations to smoothing out miscommunications, your people-first leadership will be key. You know how to stay calm under pressure, juggle priorities, and manage a team with empathy and authority. You’ll ensure everything from sign-in software to floral arrangements is exactly as it should be — and update it when it’s not. Your communication style is clear, friendly, and always professional — whether in person, by phone, or over email. You know the lobby isn’t just a waiting room — it’s a living space, and you treat it like one. People rely on you not just for directions, but for reassurance — and you deliver it with style and substance. If you believe the front desk sets the standard for the whole company, we believe you belong right here. If you believe that hospitality is a leadership skill and not just a job, we want you leading our front line.