Jobs Gambia

Sales Support Specialist (Trainee)

Job Title	Sales Support Specialist (Trainee)
Employer	HiveCast Podcasts
Adress: Country	Gambia
Address: City	Farafenni
Work type	Remote
Expected Salary	109846 GMD
Posting Date	Tue Jun 10 2025
End Date	Mon Jun 23 2025

Description:

We’re looking for a Sales Assistant Trainee who’s eager to learn the art of customer service, communication, and retail operations — no experience required, just a positive attitude and a willingness to grow. You’ll be introduced to the daily operations of the store, from welcoming customers to helping them find what they need. You’ll observe how experienced staff handle everything from product recommendations to checkout procedures. You’ll learn how to restock shelves, tidy displays, and make sure everything is clean, organized, and easy to find. We’ll teach you how to operate the till, scan items, process payments, and handle basic returns or exchanges. You’ll assist in setting up promotions, organizing stockrooms, and ensuring displays always look fresh and inviting. You’ll learn how to stay focused, calm, and helpful — even during peak hours or busy weekends. You’ll be part of team meetings, where you'll learn how promotions, seasonal products, and store strategy are communicated. You’ll be encouraged to ask questions, take notes, and actively observe how experienced staff handle different customer needs.

Basic Qualifications:

• Report low stock or customer feedback to supervisors to help improve operations.
• Greet customers warmly and help them find products that fit their needs or style.
• Support other departments as needed, especially during busy seasons.
• Balance friendliness with efficiency, especially during peak hours.
• Work as part of a team to meet daily sales goals and store targets.

Preferred:

• Able to multitask during busy periods, especially weekends or sales events.
• Pays attention to product presentation, cleanliness, and merchandising standards on the sales floor.
• Can handle customer complaints or returns with professionalism and a problem-solving attitude.
• Comfortable learning about new products, seasonal changes, or inventory updates quickly.
• Background or interest in retail, fashion, electronics, home goods, or specialty sales.

Benefits:

• Supportive leads who care more about effort than perfection.
• You’ll never feel “just a cashier” — you’re the face of the brand.
• Real recognition — shoutouts, treats, and spotlight moments.
• Friendly, energetic workplace that runs on good music and good vibes.
• Real career path — today sales, tomorrow store lead (or even HQ).

You’ll gain confidence through practice, feedback, and small daily wins. You’ll participate in short trainings or check-ins to track your progress and set small goals. You’ll develop communication skills, time management habits, and the ability to stay focused in a busy environment. We value team players who ask questions, support their coworkers, and treat every customer with respect. You’ll be given real tasks — not just busywork — and trusted to grow through hands-on practice. By the end of your internship, you’ll know how a store really runs — and how great customer experiences are created behind the scenes. If you’re ready to grow your communication skills, gain work experience, and be part of a supportive store team — we’d love to welcome you. Let’s turn your curiosity into capability, and help you take your first step into the working world.