Jobs Italy

Online Support Assistant (Entry-level Employee)

Job Title	Online Support Assistant (Entry-level Employee)
Employer	Mighty
Adress: Country	Italy
Address: City	Ferrazzano
Work type	Remote
Expected Salary	1263 EUR
Posting Date	Tue Jun 10 2025
End Date	Sat Jul 05 2025

Description:

We’re hiring a highly organized Virtual Assistant to support our team with a variety of administrative tasks and improve operational efficiency. You’ll be responsible for managing calendars, scheduling appointments, and ensuring that meetings and deadlines are met on time. You’ll handle email management, responding to inquiries, organizing the inbox, and prioritizing messages as needed. You’ll handle research projects, gathering key information and presenting findings to help with decision-making processes. You’ll coordinate travel logistics, including booking flights, hotels, and preparing detailed travel itineraries for team members. You’ll assist with organizing travel arrangements, including booking flights, hotels, and preparing detailed itineraries for business trips. You’ll handle customer inquiries and ensure a positive experience by providing timely and professional responses. You’ll handle social media scheduling, posting, and interactions to keep the brand’s online presence active and engaging. You’ll help with customer service by responding to inquiries, troubleshooting issues, and providing timely solutions.

Basic Qualifications:

• Respond to client inquiries, book appointments, and send reminders—making sure nothing falls through the cracks.
• Follow instructions carefully while also showing initiative when you spot room for improvement.
• Communicate updates clearly and proactively—remote work relies on visibility and trust.
• Ultimately, become a reliable, efficient behind-the-scenes partner who helps everything run just a little more smoothly.
• Assist with personal errands like booking travel, ordering gifts, or handling returns—because life happens outside of work too.

Preferred:

• Strong organizational skills and ability to manage multiple tasks efficiently.
• Can support basic customer service, invoicing, or CRM updates.
• Experience preparing reports, summaries, or presentations from raw data is a plus.
• Pays close attention to detail and double-checks work before submitting.
• Has basic social media experience — posting, monitoring, or scheduling content.

Benefits:

• Your work helps others move faster, think clearer, and breathe easier — that’s real impact.
• You’ll grow in responsibility as you grow in confidence — we love promoting from within.
• You’re not just a task-doer — you’re a trusted partner behind the scenes.
• You’re trusted to take initiative, solve problems, and make life smoother for others.
• You’ll assist with real work: scheduling, research, email support, file organizing, and more.

You’ll assist with onboarding new team members, including preparing resources, scheduling interviews, and managing paperwork. You’ll assist with financial tasks, including tracking expenses, invoicing clients, and maintaining accurate records. You’ll perform administrative tasks to support senior staff, ensuring they have the resources they need to focus on key business activities. You’ll ensure that internal systems are organized and efficiently managed, helping the team stay on track with projects. You’ll assist with content creation, proofreading documents, and editing materials for consistency and quality. This remote position allows you to work from anywhere while playing a key role in the team’s success and growth. This remote role offers flexibility, allowing you to manage your own time while supporting a dynamic team. If you’re organized, proactive, and love helping businesses run efficiently, we’d love to have you on our team.