Jobs Italy

Medical Office Receptionist (Intern/Trainee)

Job Title	Medical Office Receptionist (Intern/Trainee)
Employer	Trellisoft SaaS
Adress: Country	Italy
Address: City	Allerona
Work type	Internship
Expected Salary	1207 EUR
Posting Date	Tue Jun 10 2025
End Date	Fri Jul 04 2025

Description:

We’re welcoming a Receptionist Intern who’s ready to gain real-world experience in a professional front desk environment. You’ll start by observing how our team handles day-to-day communication, guest greetings, and basic administrative tasks. You’ll greet visitors, answer basic inquiries, and help direct people to the right person or department. You’ll answer phones, take clear messages, and transfer calls smoothly — even during busy hours. You’ll assist with organizing files, updating spreadsheets, and keeping digital records accurate and secure. You’ll observe how to communicate professionally by email, phone, and in person — and you’ll practice doing it yourself. You’ll use basic tools like Google Calendar, email clients, and spreadsheets — we’ll show you how if it’s new to you. You’ll gain experience using booking systems, shared calendars, and office software like Microsoft Word and Excel. We’ll guide you through best practices in customer service, tone of voice, and how to handle tricky or awkward situations.

Basic Qualifications:

• Update contact lists, internal directories, or company calendars when changes occur.
• Be the first impression people have of the company—and make it a positive one.
• Greet visitors and clients with a friendly smile and professional attitude as they arrive.
• Respond to emails, inquiries, or walk-in questions with accurate information and a helpful tone.
• Assist with administrative tasks such as filing, data entry, and printing documents as needed.

Preferred:

• Background or interest in administration, hospitality, office management, or communication.
• Enjoys supporting teams and creating a smooth, professional experience for visitors and employees.
• Capable of working under pressure and handling multiple tasks at once with composure.
• Proficient in using office tools such as multi-line phones, printers, scanners, and scheduling software.
• Pays attention to appearance, punctuality, and representing the company’s image with professionalism.

Benefits:

• Clients and guests often remember *you* first — we love when they ask for you by name.
• We protect your peace — security, cameras, and respectful guest policies.
• Opportunities to grow — into admin, HR, events, or office management.
• We cover courses and workshops if you want to level up.
• Full training provided — even if this is your first front desk job.

You’ll learn how to listen actively, respond professionally, and politely handle common questions and concerns. You’ll be trusted to handle sensitive information with professionalism and discretion. You’ll assist in keeping the reception area clean, organized, and stocked with materials like forms or brochures. You’ll be part of a collaborative workplace where feedback, growth, and mutual respect matter. We value curiosity and consistency more than prior experience — what matters is how you show up and grow. You’ll receive ongoing feedback, mentorship, and encouragement as you find your rhythm in the role. We value kindness, punctuality, and a proactive mindset more than a perfect resume. If you’re friendly, responsible, and ready to learn what professional hospitality feels like — we’re ready to train you.