Jobs Malawi

Receptionist (Trainee)

Job Title	Receptionist (Trainee)
Employer	Cognitive Systems
Adress: Country	Malawi
Address: City	Karonga
Work type	Internship
Expected Salary	2365044 MWK
Posting Date	Tue Jun 10 2025
End Date	Sat Jun 28 2025

Description:

We’re looking for a Receptionist Trainee who’s eager to learn the rhythm of a front desk and become a calm, confident point of contact for our team and visitors. You’ll start by learning the essentials — answering calls, greeting visitors, and managing daily front desk routines. You’ll greet visitors, answer basic inquiries, and help direct people to the right person or department. You’ll assist in answering phone calls, transferring them politely, and taking messages when needed. You’ll learn to manage appointment calendars, meeting schedules, and visitor logs with accuracy and care. You’ll help manage email inboxes, print documents, and keep the reception area tidy and professional. You’ll monitor office supplies at the front, restock brochures or forms, and make sure everything is tidy and guest-ready. You’ll learn how to manage time, stay calm under pressure, and prioritize tasks during the busy parts of the day. You’ll work closely with HR, office management, and sometimes even company leadership — learning how communication flows in a real business.

Basic Qualifications:

• Update contact lists, internal directories, or company calendars when changes occur.
• Be the first impression people have of the company—and make it a positive one.
• Take pride in creating a front desk experience that feels organized, approachable, and warm.
• Handle sensitive or confidential information with discretion and integrity.
• Handle emergency situations responsibly, including knowing who to contact and what procedures to follow.

Preferred:

• Familiar with handling email correspondence, booking meeting rooms, and processing mail or deliveries.
• Values organization, helpfulness, and first impressions in every guest interaction.
• Familiar with coordinating service vendors, facility maintenance requests, or catering for meetings.
• Comfortable working with diverse clients, guests, or team members from different backgrounds.
• Background or interest in administration, hospitality, office management, or communication.

Benefits:

• Supportive team that always has your back — you’re never left alone to handle everything.
• Modern systems — no outdated spreadsheets or glitchy phone lines.
• We protect your peace — security, cameras, and respectful guest policies.
• Work with people who say “thank you” — and mean it.
• You’ll be included in team events, chats, and celebrations — not left out just because you're at the desk.

You’ll begin to recognize the patterns of a busy office and how to stay two steps ahead without getting overwhelmed. You’ll support team communication and play a quiet but essential role in keeping everything running smoothly. You’ll receive real-time feedback and guidance so you always feel supported and know where to improve. You’ll develop time management and communication skills that are useful in nearly any job you’ll hold in the future. You’ll represent the company’s first impression — and we’ll help you make it a great one, every time. This is a great starting point if you’re exploring careers in administration, HR, or hospitality. No suit required — just your curiosity, reliability, and willingness to be a calm, confident presence at the front line. If you’re ready to turn your first front desk role into a stepping stone for future success, we can’t wait to meet you.