Jobs Malta

Reception Supervisor (Intern/Trainee)

Job Title	Reception Supervisor (Intern/Trainee)
Employer	Artemis Marketing
Adress: Country	Malta
Address: City	Marsaxlokk
Work type	Part-time
Expected Salary	937 EUR
Posting Date	Tue Jun 10 2025
End Date	Tue Jul 01 2025

Description:

We’re hiring a Reception Manager who understands that the front desk is more than a desk — it’s the heartbeat of the workplace. You’ll be the face of the company, greeting guests, clients, and team members with a welcoming smile and efficient support. Your presence makes visitors feel like they’ve walked into somewhere professional, calm, and cared for. You’ll lead a team of receptionists, setting the tone with warmth, precision, and professionalism every single day. With you at the helm, the reception area becomes more than a waiting space — it becomes a statement of who we are. You’ll coordinate visitor schedules, manage bookings, and ensure meeting spaces are prepped and presentable. When a client is late, a CEO drops in unannounced, or the fire alarm decides to go off — you keep things cool, composed, and moving. You’ll ensure that every guest, delivery, and inquiry is handled quickly, efficiently, and with attention to detail. You’ll handle escalations with poise, finding solutions quickly and keeping guests satisfied.

Basic Qualifications:

• Support internal departments during busy periods with light administrative tasks, reporting, or communication follow-ups.
• Manage and train a team of receptionists or front desk staff—assigning shifts, setting expectations, and supporting performance development.
• Ensure the reception area is always clean, organized, and stocked with necessary materials (brochures, sign-in sheets, sanitizers, etc.).
• Act as the first point of contact for building access, visitor badges, deliveries, and meeting room coordination.
• Liaise with building management, vendors, or facility teams to report maintenance issues or coordinate front desk improvements.

Preferred:

• Background or interest in hospitality, office management, HR support, or customer service.
• Thrives in a people-facing, fast-paced environment where professionalism matters.
• Able to resolve client or guest concerns quickly while maintaining a calm, solution-oriented tone.
• Comfortable handling check-ins, inquiries, and escalating urgent matters to the appropriate department.
• Willing to assist in onboarding new hires by preparing welcome materials or office tours.

Benefits:

• Access to digital tools like scheduling platforms, visitor management systems, and internal dashboards.
• Training included — conflict resolution, professional communication, and hospitality best practices.
• Your input on improving front desk systems, safety processes, or internal communication is valued.
• You’ll get credit for making things run smoothly — because we know it doesn’t happen by accident.
• We celebrate efficiency, kindness, and the ability to juggle tasks without ever seeming flustered.

You’re the type who notices when the flower arrangement is off or the coffee machine is empty — and acts before anyone else. You’ll maintain high standards in presentation — from the reception area’s cleanliness to your team’s appearance and tone. You know when to delegate, when to jump in, and how to keep morale high without micromanaging. You’re not afraid to roll up your sleeves and jump in, but you also know how to delegate with trust and clarity. Your communication style is clear, friendly, and always professional — whether in person, by phone, or over email. Beyond logistics, you bring a warm, human-centered touch to everything you do, making people feel like they truly matter. You take pride in running a space that feels both efficient and human. If you’re passionate about service, leadership, and making every guest feel like a VIP — this role is for you. If you believe that hospitality is a leadership skill and not just a job, we want you leading our front line.