Jobs Saint Vincent and the Grenadines

Hotel Lobby Host (Trainee)

Job Title	Hotel Lobby Host (Trainee)
Employer	TwilightTone Music
Adress: Country	Saint Vincent and the Grenadines
Address: City	Layou
Work type	Flexible
Expected Salary	4548 XCD
Posting Date	Tue Jun 10 2025
End Date	Tue Jun 17 2025

Description:

We’re looking for a Hotel Front Desk Clerk who understands that hospitality starts long before a guest reaches their room. You’ll welcome travelers from around the world and make their stay feel personal from the very first “Hello. ” Your job is part concierge, part problem-solver, and part memory-maker — and you wear each role with ease. You’ll check people in and out, manage reservations, answer phones, and handle payments with ease and accuracy. You’ll answer questions, resolve issues, and make local recommendations like a true concierge. You’ll know how to turn a double-booked room into a moment of service recovery that builds loyalty. m. You’ll help travelers feel at home, whether they’re staying one night or one week. You’ll coordinate with housekeeping and maintenance to make sure every room meets expectations — and then some. Your front desk will run smoothly, quietly, and with a professionalism that makes everything feel effortless. You’ll use our property management system like a pro, but your real power is in making people feel cared for.

Basic Qualifications:

• Greet guests with a warm, professional attitude as they arrive—checking them in efficiently and confirming reservation details.
• Coordinate with housekeeping, maintenance, and other departments to ensure rooms are clean, available, and guest needs are met.
• Ensure the front desk area remains tidy, stocked, and professional—creating a welcoming first impression at all times.
• Work with hotel management to handle group bookings, VIP arrivals, or event-related accommodations smoothly.
• Ultimately, create a seamless, stress-free, and memorable guest experience—from first greeting to final goodbye.

Preferred:

• Can collaborate with housekeeping, maintenance, and management for smooth operations.
• Wants to grow into roles like Front Office Supervisor, Guest Services Manager, or Hotel Manager.
• Thrives in a fast-paced, guest-facing environment where every detail matters.
• Capable of answering calls, responding to emails, and managing reservation inquiries.
• Willing to help with luggage assistance, wake-up calls, or other guest services.

Benefits:

• You’ll welcome travelers from all over the world — and sometimes make someone’s trip unforgettable.
• Team culture includes shift rituals, helpful handbooks, shared wins, and occasional lobby laughs.
• We celebrate fast check-ins, smooth problem solving, and that one guest who left a glowing review about you.
• You’ll handle check-ins, check-outs, phone calls, emails, reservations, and the occasional “we need towels.”
• Flexible shifts — morning, evening, or overnight — to fit your lifestyle or preference.

You’ll learn guest preferences, celebrate returning visitors, and bring warmth to every interaction. Your front desk won’t just function — it will feel like a calm, polished command center for the guest experience. You’ll stay calm under pressure, act fast when needed, and never let a guest feel ignored. You’ll help build trust, comfort, and loyalty — not with flashy perks, but with reliable care. Tidy desk? If you know how to make a guest feel special without ever saying “VIP,” you’re exactly who we’re looking for. If you believe great hospitality lives in the details, the tone, and the extra five seconds of care — this job is yours. You’ll be a local expert, a tech user, a multitasking wizard, and a hospitality ambassador all in one. You’re not just welcoming guests — you’re creating moments they’ll remember long after they check out. Your professionalism, patience, and warm attitude help build loyalty with every stay. If you love helping people feel at home — even when they’re far from it — we’d love to welcome you to our team.