Jobs Samoa

Community Manager (Intern/Trainee)

Job Title	Community Manager (Intern/Trainee)
Employer	Vermint Solar
Adress: Country	Samoa
Address: City	Faleula
Work type	Remote
Expected Salary	4347 WST
Posting Date	Tue Jun 10 2025
End Date	Sun Jul 06 2025

Description:

We’re hiring a proactive and creative Community Manager to lead the growth and engagement of our online community. You’ll be responsible for fostering positive relationships with community members, responding to comments, and encouraging interaction. You’ll help implement strategies to increase engagement, retain members, and build a strong sense of belonging within the community. You’ll manage social media accounts, create content, and schedule posts that encourage community interaction and increase brand awareness. You’ll collaborate with the marketing and content teams to align community efforts with broader brand initiatives and campaigns. You’ll track and analyze community engagement metrics, using data to adjust strategies and improve community experiences. You’ll track engagement metrics, analyze data, and provide feedback to improve community strategies and user satisfaction. You’ll engage with influencers, brand advocates, and thought leaders to expand the community’s reach and influence.

Basic Qualifications:

• Keep documentation updated on roles, processes, and tools so the community can grow without chaos.
• Be available for real-time engagement during key moments—launches, crises, or celebrations.
• Ensure the community space feels safe, inclusive, and aligned with the brand’s mission.
• Organize community meetups—virtual or in-person—and manage logistics, invites, and follow-ups.
• Identify and empower community advocates, moderators, or ambassadors who can help scale impact and engagement.

Preferred:

• Values empathy, transparency, and meaningful connection in digital spaces.
• Familiar with automation tools, bots, or integrations that support community management.
• Able to monitor sentiment, gather feedback, and report insights to internal teams.
• Understands what makes a healthy digital community and how to maintain trust over time.
• Knows how to create community guidelines, onboarding flows, and welcome messages.

Benefits:

• You’ll be the reason people stick around — long after the marketing campaign is done.
• You’ll be empowered to lead, test, and even break things (gently).
• You’ll learn how to spot what’s working, adjust tone, and grow engagement with intention.
• We give credit for community work — in meetings, metrics, and company culture.
• You’ll help onboard new members and make them feel welcome — even if they’re shy, weird, or brand new.

You’ll help guide conversations, ensuring that discussions are respectful, aligned with brand values, and productive. You’ll ensure that community guidelines are followed and help educate members about the values and standards expected in the community. You’ll maintain a positive and inclusive environment, encouraging feedback, discussions, and knowledge-sharing among community members. You’ll assist in handling customer feedback, working with customer support to resolve any service-related issues and improve the experience. You’ll work with the customer support team to address any service-related issues within the community, ensuring satisfaction. You’ll report on community growth, engagement metrics, and feedback, suggesting improvements for future strategies. This remote role offers flexibility, allowing you to work from anywhere while building a strong and supportive online community. If you're passionate about creating meaningful connections, building communities, and driving engagement, we’d love to hear from you.